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There are a number of services available in person at the Heartland Workforce Solutions American Job Center, but many of the tools you need can be easily accessed or researched online.

This resource library presents all the services and tools we have available to you. If you don’t have an internet-connected device, we have desktops available at our location.

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211 Helpline

Nebraska 211 keeps an accurate and comprehensive database that you can use to find health and human services to meet your needs. If you’re experiencing obstacles such as finding a food pantry, paying for a utility bill, accessing safe housing, receiving counseling services or anything else, call 2-1-1, text your zip code to 898211, or email ne211@uwmidlands.org.

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Adult Career Services

Get personalized attention with a career specialist, take a career assessment, learn about on-the-job training, explore career options, train in English as a second language, learn basic literacy skills, access supportive services to address barriers and much more.

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America Works

America Works equips each individual with the right tools so that they are able to provide for themselves and their loved ones and find meaningful employment. Their proven methods, services and experienced staff offer the right combination for success. Services are available at our Heartland Workforce Solutions American Job Center. Contact Tori Conley at 402-658-7795 or tconley@americaworks.com for assistance.

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Asking for a Raise

TheBalanceCareers.com gives advice on asking for a pay raise at your current job.

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Career Explorer Assessment

Whether you’re still in school, looking for your first job or wanting a complete change of careers, learn what career or type of job best suits you. NEworks offers a self-paced Career Explorer online assessment.

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Career Fairs

View fairs and events hosted by Heartland Workforce Solutions, our partner organizations and others across the Omaha Metro community.

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Career Readiness to Eliminate Disparities (CRED)

CRED is a City of Omaha grant for people experiencing employment hurdles while residing in Douglas, Sarpy and Washington counties. If you are a career seeker or employed worker that would benefit by paid, short-term trainings, courses or credentials, click “learn more” to see available training and funding.

Click here to apply for the CRED grant

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Certificates and Training

There are a range of no-cost assessments and training programs available at our location. Once your assessment tests are taken, a career specialists will know which training programs to suggest.

If you’d like to search online for state-wide education services, visit the NEworks website.

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Department of Health and Human Services

The Nebraska Department of Health and Human Services offers resources for the Supplemental Nutrition Assistance Program (SNAP), emergency assistance applications, Temporary Assistance for Needy Families (TANF) and more. Services are available at our Heartland Workforce Solutions American Job Center. Contact Vickie Adams at 402-934-2876 / vickie.adams@nebraska.gov for Medicaid assistance or Zoanne Keene at 402-934-2674 / zoanne.keene@nebraska.gov for economic assistance.

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Department of Labor

The Nebraska Department of Labor provides services for many employment related activities. Services are available at our Heartland Workforce Solutions American Job Center. Contact Lex Ann Roach at 402-934-2392 or lexann.roach@nebraska.gov for assistance.

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Dislocated Worker Education and Training

Some dislocated workers may qualify for assistance with tuition and supplies for post-secondary education and/or training for a new job or career.

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Eastern Nebraska Community Action Partnership (ENCAP)

ENCAP is a private, non-profit Community Action Agency responsible for providing social and human services to people facing poverty in Douglas and Sarpy Counties.

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Equus Workforce Solutions

Equus Workforce Solutions is a comprehensive provider of workforce development services. Equus services provide a full continuum of solutions focused on increasing opportunities for individuals and families through client-centered approaches, committed team members and robust business and community partnerships. Contact Susan Vaala at 402-763-6727 or svaala@equus.com for assistance.

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Goodwill YouthBuild

Goodwill Omaha’s YouthBuild AmeriCorps program is a national pre-apprenticeship educational, leadership, development and occupational skills-training program for disadvantaged and at-risk youth ages 16 to 24. This program provides job training and educational opportunities for youth who previously struggled with and/or dropped out of high school. Contact Norman Barnes at402-522-7231 Ext 7231 or nbarnes@goodwillomaha.org for assistance.

Click here to view the Goodwill Training Center Course Catalog

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Interview Tips

Monster.com offers solid interview tips to boost your chances of landing the job.

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Job Search for Ex-Offenders

Find resources and advice for getting hired with a criminal record.

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LinkedIn Tips

LinkedIn is a free social network for professionals. Guy Kawasaki, a venture capitalist, offers some tips on using LinkedIn to find a job.

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Local Libraries

Check out job search resources and books to help with writing your resume or offer interviewing tips. If you do not have access to computer at home, area libraries also offer computer labs where you can do internet job searches, complete online applications or work on your resume.

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Metropolitan Community College

Metropolitan Community College is a comprehensive, full-service public community college. Its purpose is to provide high quality educational programs and services, primarily in career preparation and general education, to people of all ages and educational backgrounds. Services are available at our Heartland Workforce Solutions American Job Center. Contact Josie Culpepper at 402-934-2812 or jculpepper@mccneb.edu for assistance.

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National Able Network

National Able Network gives personalized career support that integrates career coaching, specialized training and direct connections to the job market. Services are available at our Heartland Workforce Solutions American Job Center. Contact Alejandra Sinecio at 402-934-2231 / asinecio@nationalable.org or Vickie Gregorio at 402-934-2241 / vgregorio@nationalable.org for assistance.

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National Career Readiness Certificate

The certificate confirms essential work skills needed for job success. It is widely used by employers, educators, workforce developers and others to provide evidence that career seekers have the necessary skills employers are looking for. Register here to take the assessment.

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Nebraska VR

Nebraska VR is an employment program for people who experience a disability. Everything Nebraska VR does and all of the services we provide are for the purpose of helping people with disabilities prepare for, find and/or keep a job. Services are available at our Heartland Workforce Solutions American Job Center. Contact Frankie Charles at 402-934-2868 or frankie.charles@nebraska.gov for assistance.

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Negotiating Salary

Salaries are always negotiable. The U.S. State Department offers advice on addressing salary after receiving a formal offer.

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Omaha Housing Authority

The Omaha Housing Authority (OHA) contracts with the U.S. Department of Housing and Urban Development (HUD) to provide low and moderate-income individuals with safe and stable housing through rent subsidies. Services are available at our Heartland Workforce Solutions American Job Center.

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Operation Hope

Operation Hope equips young people and adults with the financial tools and education to secure a better future—coaching them through their personal aspirations and life’s challenges and facilitating their journey to financial independence. Services are available at our Heartland Workforce Solutions American Job Center. Contact Yolanda Butler at 925-567-4907 or yolanda.butler@operationhope.org for assistance.

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Partnership for Youth Development

The Partnership for Youth Development can help you attain a satisfying career and self-sufficiency. Get personalized attention and help with educational or vocational placement, career exploration, job readiness training, leadership opportunities, tuition and supplies assistance and supportive services.

If you’re between the ages of 14 and 24, out of school, or in school within 18 months of graduation, find out if you’re eligible. Call 531-600-5860 or email youth.desi@hws-ne.org.

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Ponca Tribe WIOA

The Workforce Innovation and Opportunity Act-Indian and Native American Program can assist eligible adult Native Americans living in Nebraska and actively seeking employment, education, or training (must be enrolled in a tribe, or eligible for Ponca Health Services). Contact Colleen Plasek
at 402-315-2765 or cplasek@poncatribe-ne.org for assistance.

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Proteus

Proteus provides agricultural workers and their families with affordable health care, education assistance and job training.

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Relocating

Does your dream job require you to move? Looking for a change of scenery? TheBalanceCareers.com offers some relocating tips and resources for career seekers.

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Researching Companies

Find out what the earning potential or company culture is like at any given company. With GlassDoor, you can view the average salaries for different positions in different companies, and you can also read company reviews posted by current or former employees.

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Resume Writing

Heartland Workforce Solutions offers workshops and tutorials on how to build a strong resume. For immediate help online, TheBalanceCareers.com offers a comprehensive guide to writing effective resumes and cover letters. Attend free, in-person workshops on Wednesdays at Heartland Workforce Solutions from 1:00 p.m. – 4:00 p.m.

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RISE

RISE, a Nebraska reentry program, prepares people in prison for a successful reentry through character development, job readiness and entrepreneurship. Services are available at our Heartland Workforce Solutions American Job Center. Contact Erica Pieper at 402-934-2786 or epieper@seeusrise.org for assistance.

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Self-Service Resource Center

Our self-service resource area provides the tools for a successful job search, including access to online job opportunities, resume help, assistance with NEworks registration and job search, information on community resources and much more.

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The Job Corps

The Job Corps is a free education and training program that’s a lot like going to college, but you’ll learn job skills that colleges don’t offer. If you don’t have a high school diploma, the Job Corps will help you earn it. Then, you can explore a variety of career possibilities and learn how to get there.

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Transition Assistance Program

The Transition Assistance Program (TAP) gives employment and training information to armed forces members within 180 days of separation or retirement.

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Unemployment Insurance

Heartland Workforce Solutions helps you navigate applying for unemployment and finding opportunities. You can also view common unemployment questions online.

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Workforce Innovation and Opportunity Act (WIOA)

The WIOA Adult/Dislocated Worker Program offers weekly orientations and training guidance for eligible people who are laid-off, self-employed, veterans or displaced homeworkers. Contact us at WIOAOmaha@NationalAble.org to see if you qualify for assistance.

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