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Contact Us
Here to Help
Making a connection.
Heartland Workforce Solutions is a powerful, collaborative network of individuals, employers, partners and leaders who are preparing our community for success by connecting talent with opportunity. Use the information below to contact us, contact our partners or visit locations.
Heartland Workforce Solutions, an American Job Center
Location: 5752 Ames Avenue, Omaha, NE 68104
Phone: 402-444-4700
Email: admin@hws-ne.org
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Auxiliary Aids and Services
Auxiliary aids and services are available upon request to individuals with disabilities. If auxiliary aids or reasonable accommodations are needed, contact:
Email: onestop@hws-ne.org
Phone: 402-444-4700
Relay Services are accessible by TTY by dialing 1-800-833-7352 (TTY), and hearing callers may dial 1-800-833-0920 (VOICE).
Equal Opportunity Information
WIOA Title I financially assisted programs/activities are equal opportunity employers/programs. It is HWS policy that each contractor, sub-contractor and/or recipient of Workforce Investment funds provide assurance they will not discriminate or deny program access on the basis of race, color, national origin, age, handicap, sex, religion, citizenship, political affiliation or belief.
Equal Opportunity Officer Email: eporterfield@hws-ne.org
Equal Opportunity Officer Phone: 402-218-1163
Partner Programs
Department of Health and Human Services
The Department of Health and Human Services offers resources for the Supplemental Nutrition Assistance Program (SNAP), emergency assistance applications, Temporary Assistance for Needy Families (TANF) and more.
DHHS.ACCESSNebraskaQuestions@nebraska.gov
Medicaid Assistance
(402) 595-1178
Economic Assistance
(402) 595-1258
Department of Labor
The Nebraska Department of Labor provides services for many things related to employment. Services are available at our Heartland Workforce Solutions American Job Center.
Assistance
Tim Jefferson
Phone: 402-934-2392
Email: timothy.jefferson@nebraska.gov
Ponca Tribe
The Workforce Innovation and Opportunity Act-Indian and Native American Program can assist eligible adult Native Americans living in Nebraska and actively seeking employment, education, or training (must be enrolled in a tribe, or eligible for Ponca Health Services).
Assistance
Colleen Plasek
Phone: 402-315-2765
Email: cplasek@poncatribe-ne.org
National Able Network
National Able Network gives personalized career support that integrates career coaching, specialized training and direct connections to the job market. Services are available at our Heartland Workforce Solutions American Job Center.
Assistance
Meaghan Shea-Evans
Phone: 402-934-2241
Email: msheaevans@nationalable.org
Metropolitan Community College
Metropolitan Community College is a comprehensive, full-service public community college. Its purpose is to provide high quality educational programs and services, primarily in career preparation and general education, to people of all ages and educational backgrounds. Services are available at our Heartland Workforce Solutions American Job Center.
Assistance
Josie Culpepper
Phone: 402-934-2812
Email: jculpepper@mccneb.edu
Dynamic Workforce Solutions
Dynamic Workforce Solutions, is dedicated to helping qualified youth and adults receive the education, training, and job placement assistance they need to support themselves, their families and their communities. Services are available at our Heartland Workforce Solutions American Job Center.
Assistance
Dawn Coffey
Phone: 402-934-2165
Email: Dawn.Coffey@hws-ne.org
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Equus Workforce Solutions
Equus Workforce Solutions is a comprehensive provider of workforce development services. Equus services provide a full continuum of solutions focused on increasing opportunities for individuals and families and fostering the competitiveness of business. This happens one person and one family at a time through client-centered approaches, committed team members and robust business and community partnerships.
Assistance
Michele Simpson
Phone: (402) 763-6700
Email: michelesimpson@equusworks.com
Nebraska VR
Nebraska VR is an employment program for people who experience a disability. Everything Nebraska VR does and all of the services we provide are for the purpose of helping people with disabilities prepare for, find and/or keep a job. Services are available at our Heartland Workforce
Assistance
Frankie Charles
Phone: 402-934-2868
Email: frankie.charles@nebraska.gov
Omaha Housing Authority
The Omaha Housing Authority (OHA) contracts with the U.S. Department of Housing and Urban Development (HUD) to provide low and moderate-income individuals with safe and stable housing through rent subsidies.
Assistance
Phone: (402) 444-6900
Email: Click Here
Operation Hope
Operation Hope equips young people and adults with the financial tools and education to secure a better future—coaching them through their personal aspirations and life’s challenges and facilitating their journey to financial independence.
Assistance
Yolanda Butler
Phone: 925-567-4907
Email: yolanda.butler@operationhope.org
Goodwill – YouthBuild
Goodwill Omaha’s YouthBuild AmeriCorps program is a national pre-apprenticeship educational, leadership, development and occupational skills-training program for disadvantaged and at-risk youth ages 16 to 24. This program provides job training and educational opportunities for youth who previously struggled with and/or dropped out of high school.
Assistance
Norman Barnes
Phone: 402-522-7231 Ext 7231
Email:nbarnes@goodwillomaha.org
RISE
RISE, a Nebraska reentry program, prepares people in prison for a successful reentry through character development, job readiness and entrepreneurship.
Assistance
Erica Pieper
Phone: 402-934-2786
Email: epieper@seeusrise.org
Proteus
Proteus provides agricultural workers and their families with affordable health care, education assistance, and job training.
Job Corps
The Job Corps is a free education and training program that’s a lot like going to college, but you’ll learn job skills that colleges don’t offer. If you don’t have a high school diploma, the Job Corps will help you earn it. Then, you can explore a variety of career possibilities and learn how to get there.
Assistance
Shayla Dailey
Phone: 402-934-2258
Email: dailey.shayla@jobcorps.org
Eastern Nebraska Community Action Partnership
ENCAP is a private, non-profit Community Action Agency responsible for providing social and human services to people facing poverty in Douglas and Sarpy Counties.
Assistance
Phone: (402) 453-5656
Email: info@encapomaha.org
Nebraska Department of Labor
General Information
Phone: 402-471-9000
Unemployment Insurance Benefit Claims
Phone: 402-458-2500
Email: ndol.nichelp@nebraska.gov
Unemployment Insurance Tax
UI Tax Help Line: 402-471-9898
Unemployment Insurance Overpayments
Phone: 402-471-2865
Pay online: neworks.nebraska.gov
State-Level Equal Opportunity Officer
Phone: 402-471-8358
TDD/TTY: 800-833-7352
Email: NDOL.EOComplaints@nebraska.gov