Unemployment Insurance Walkthrough

Assistance with Unemployment Insurance Benefits

Initial Filing

Screenshot of NEworks homepage

All unemployment insurance claims are made in NEworks. Our resource room navigators and career planners can assist you in:

  • Setting up an NEworks account;
  • Filing your initial or weekly claim;
  • Scanning documents into NEworks; and
  • Assistance with making your resume online and active in NEworks.

Walkthroughs

Unemployment Application text with two hundred-dollar bills in foreground

Additionally, here is step-by-step instructions for filling for unemployment insurance benefits. There are walkthroughs in other languages available below.

 

The American Job Center partners with the Nebraska Department of Labor to aid with unemployment claims. We are not unemployment insurance benefits and therefore cannot speak on the status of your claim or eligibility.

 

Come into our Resource Room at either of our locations for in-person assistance. Walk-ins are welcome.

Status of your Claim

Additionally, the American Job Center has a phone directly linked to the Nebraska Claims Center. This phone is slightly faster than directly calling the Nebraska Claims Center at 402-458-2500, as it prioritizes calls from this line.

Get More Information

Nebraska Department of Labor maintains a FAQ page with resources.

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Heartland Workforce Solutions

Contact Info

Monday - Friday: 8:00 - 5:00 (Ames)
Monday - Friday: 9:00 - 5:00 (24th Street)
402-444-4700
onestop@hws-ne.org

Our Locations

5752 Ames Avenue in Omaha
4425 S 24th Street in Omaha