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Welcome to Heartland Workforce Solutions! We’re here to assist you with any questions, inquiries, or support you may need. Please feel free to reach out to us using any of the methods below.

Two Locations, One Mission

Ames Location

Location: 5752 Ames Avenue, Omaha, NE 68104
Phone: 402-444-4700
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

24th Street Location

Coming 2024!

Location: 4425 South 24th Street, Omaha, NE 68107
Phone: 402-444-4700

Resources & Assistance Hub

Auxiliary Aids and Services

Auxiliary aids and services are available upon request to individuals with disabilities. If auxiliary aids or reasonable accommodations are needed, contact:

Phone: 402-444-4700

Relay Services are accessible by TTY by dialing 1-800-833-7352 (TTY), and hearing callers may dial 1-800-833-0920 (VOICE).


Equal Opportunity Information

WIOA Title I financially assisted programs/activities are equal opportunity employers/programs. It is HWS policy that each contractor, sub-contractor and/or recipient of Workforce Investment funds provide assurance they will not discriminate or deny program access on the basis of race, color, national origin, age, handicap, sex, religion, citizenship, political affiliation or belief.

Equal Opportunity Officer Email:

Equal Opportunity Officer Phone: 402-218-1163

Click here to view the Complaints & Grievances Policy

Nebraska Department of Labor

General Information
Phone: 402-471-9000


Unemployment Insurance Benefit Claims
Phone: 402-458-2500


Unemployment Insurance Tax
UI Tax Help Line: 402-471-9898


Unemployment Insurance Overpayments
Phone: 402-471-2865
Pay online:


State-Level Equal Opportunity Officer
Phone: 402-471-8358
TDD/TTY: 800-833-7352