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Heartland Workforce Solutions is a powerful, collaborative network of individuals, employers, partners and leaders who are preparing our community for success by connecting talent with opportunity. Use the information below to contact us, contact our partners or visit locations.

Heartland Workforce Solutions, an American Job Center

Location: 5752 Ames Avenue, Omaha, NE 68104
Phone: 402-444-4700
Email: admin@hws-ne.org
Hours of Operation: Monday – Friday, 8:00 a.m. – 4:00 p.m.

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Attention:

As of Monday, December 14, all HWS clients requiring in-person services must have an appointment.

Please utilize these options to schedule a resource room appointment:
ONLINE: www.NationalAble.org/OmahaAppointment
EMAIL: OmahaAppointment@NationalAble.org
CALL: 402.444.4700
VISIT: The HWS check-in stand at 5752 Ames Ave., Omaha, NE

If you are a veteran or eligible spouse, please identify yourself as such when making your appointment.  Click here for veteran “priority of service” information.

 

For Unemployment Insurance assistance call 855.995.8863 or come to HWS to use a staff assisted telephone.

 

Auxiliary Aids and Services

Auxiliary aids and services are available upon request to individuals with disabilities. If auxiliary aids or reasonable accommodations are needed, contact:

Brennen Devney

Email: bdevney@nationalable.org
Phone: 402-934-2575

Relay Services are accessible by TTY by dialing 1-800-833-7352 (TTY), and hearing callers may dial 1-800-833-0920 (VOICE).

 

Equal Opportunity Information

WIOA Title I financially assisted programs/activities are equal opportunity employers/programs. It is HWS policy that each contractor, sub-contractor and/or recipient of Workforce Investment funds provide assurance they will not discriminate or deny program access on the basis of race, color, national origin, age, handicap, sex, religion, citizenship, political affiliation or belief.

Equal Opportunity Officer Email: eporterfield@hws-ne.org

Equal Opportunity Officer Phone: 402-218-1163

Click here to view the Complaints & Grievances Policy

Partner Programs

America Works

America Works equips each individual with the right tools so that they are able to provide for themselves and their loved ones and find meaningful employment. Their proven methods, services and experienced staff offer the right combination for success. Services are available at our Heartland Workforce Solutions American Job Center.

Assistance

Tori Conley
Phone: 402-658-7795
Email: tconley@americaworks.com

Visit Website

 

Department of Health and Human Services

The Department of Health and Human Services offers resources for the Supplemental Nutrition Assistance Program (SNAP), emergency assistance applications, Temporary Assistance for Needy Families (TANF) and more.  

Medicaid Assistance

Vickie Adams
Phone: 402-934-2876
Email: vickie.adams@nebraska.gov

Economic Assistance

Zoanne Keene
Phone: 402-934-2674
Email: zoanne.keene@nebraska.gov

Visit Website

 

Department of Labor

The Nebraska Department of Labor provides services for many things related to employment. Services are available at our Heartland Workforce Solutions American Job Center.   

Assistance

Lex Ann Roach
Phone: 402-934-2392
Email: lexann.roach@nebraska.gov

Visit Website

 

Ponca Tribe 

The Workforce Innovation and Opportunity Act-Indian and Native American Program can assist eligible adult Native Americans living in Nebraska and actively seeking employment, education, or training (must be enrolled in a tribe, or eligible for Ponca Health Services).

Assistance

Colleen Plasek
Phone: 402-315-2765
Email: cplasek@poncatribe-ne.org

Visit Website

 

National Able Network

National Able Network gives personalized career support that integrates career coaching, specialized training and direct connections to the job market. Services are available at our Heartland Workforce Solutions American Job Center.

Assistance

Alejandra Sinecio
Phone: 402-934-2231
Email: asinecio@nationalable.org

Visit Website

 

Metropolitan Community College 

Metropolitan Community College is a comprehensive, full-service public community college. Its purpose is to provide high quality educational programs and services, primarily in career preparation and general education, to people of all ages and educational backgrounds. Services are available at our Heartland Workforce Solutions American Job Center.

Assistance

Josie Culpepper
Phone: 402-934-2812
Email: jculpepper@mccneb.edu

Visit Website

 

DESI

Dynamic Educational Systems, Inc., (DESI) is dedicated to helping qualified youth and adults receive the education, training, and job placement assistance they need to support themselves, their families and their communities. Services are available at our Heartland Workforce Solutions American Job Center.

Assistance

Omar Valentine
Phone: 402-278-4109
Email: omar.valentine@hws-ne.org

Visit Website

 

Equus Workforce Solutions

Equus Workforce Solutions is a comprehensive provider of workforce development services. Equus services provide a full continuum of solutions focused on increasing opportunities for individuals and families and fostering the competitiveness of business. This happens one person and one family at a time through client-centered approaches, committed team members and robust business and community partnerships.

Assistance

Susan Vaala
Phone: 402-763-6727
Email: svaala@equus.com

Visit Website

 

Nebraska VR

Nebraska VR is an employment program for people who experience a disability. Everything Nebraska VR does and all of the services we provide are for the purpose of helping people with disabilities prepare for, find and/or keep a job. Services are available at our Heartland Workforce

Assistance

Frankie Charles
Phone: 402-934-2868
Email: frankie.charles@nebraska.gov 

Visit Website

 

Omaha Housing Authority

The Omaha Housing Authority (OHA) contracts with the U.S. Department of Housing and Urban Development (HUD) to provide low and moderate-income individuals with safe and stable housing through rent subsidies.

Assistance

Phone: (402) 444-6900
Email: Click Here

Visit Website

 

Operation Hope

Operation Hope equips young people and adults with the financial tools and education to secure a better future—coaching them through their personal aspirations and life’s challenges and facilitating their journey to financial independence.

Assistance

Yolanda Butler
Phone: 925-567-4907
Email: yolanda.butler@operationhope.org

Visit Website

 

Goodwill – YouthBuild

Goodwill Omaha’s YouthBuild AmeriCorps program is a national pre-apprenticeship educational, leadership, development and occupational skills-training program for disadvantaged and at-risk youth ages 16 to 24. This program provides job training and educational opportunities for youth who previously struggled with and/or dropped out of high school.

Assistance

Norman Barnes
Phone: 402-522-7231 Ext 7231
Email:nbarnes@goodwillomaha.org

Visit Website

 

RISE

RISE, a Nebraska reentry program, prepares people in prison for a successful reentry through character development, job readiness and entrepreneurship. 

Assistance

Erica Pieper
Phone: 402-934-2786
Email: epieper@seeusrise.org

Visit Website

 

Proteus

Proteus provides agricultural workers and their families with affordable health care, education assistance, and job training.

Assistance

Visit Website

 

Job Corps

The Job Corps is a free education and training program that’s a lot like going to college, but you’ll learn job skills that colleges don’t offer. If you don’t have a high school diploma, the Job Corps will help you earn it. Then, you can explore a variety of career possibilities and learn how to get there.

Assistance

Shayla Dailey
Phone: 402-934-2258
Email: dailey.shayla@jobcorps.org

Visit Website

 

HRS Erase

HRS Erase can assist you through the Open Enrollment Periods set by CMS on an annual basis and with the consumer needs that arise during the Special Enrollment Periods (life changing events) and Medicaid/CHIP. Our Navigator services are totally free. HRS Erase is not a health insurance company but a public service provided through our federal grant funds established by the Affordable Care Act.

Assistance

Jonathon Lopez Lopez
Phone: 877-518-8585
Email: Jonathon.lopez@hrserase.com

Visit Website

 

Eastern Nebraska Community Action Partnership

ENCAP is a private, non-profit Community Action Agency responsible for providing social and human services to people facing poverty in Douglas and Sarpy Counties.

Assistance

Phone: (402) 453-5656
Email: info@encapomaha.org

Visit Website

 

Nebraska Department of Labor

General Information
Phone: 402-471-9000

 

Unemployment Insurance Benefit Claims
Phone: 402-458-2500
Email: ndol.nichelp@nebraska.gov

 

Unemployment Insurance Tax
UI Tax Help Line: 402-471-9898

 

Unemployment Insurance Overpayments
Phone: 402-471-2865
Pay online: neworks.nebraska.gov

 

State-Level Equal Opportunity Officer
Phone: 402-471-8358
TDD/TTY: 800-833-7352
Email: NDOL.EOComplaints@nebraska.gov